Dimity Moore is an accomplished Business Analyst, E-business and Project Management Consultant with detailed knowledge and experience of successfully implementing information technology and strategic change projects in the finance, higher education and other industries.
Her skills and experience include:
Project Management Training and Consulting
(Knapp and Moore Pty Limited)
- Conducted training workshops in Project Management and related topics.
- Consulted with project teams in the implementation of ‘Best Practice’ for project management programs and individual projects.
- With her partner, Michael Knapp, Dimity has developed and customised Knapp & Moore Pty Ltd. workshops for various clients.
E-business consultant - University of Sydney
- Managed the development of the University's Intranet
- Developed the Business Case for the University's content management requirements
- Developed the Business Case for the University's external liaison management requirements
- Provided advice to the University's senior management on the strategic development of the University's web services
Implementation Manager - Loan Processing Projects
(Westpac and The Mortgage Company)
Dimity managed the business implementation of several projects which were part of Westpac’s centralisation program - moving loan processing and other ‘back office’ functions from branches to State centres, and subsequently to the national Mortgage Processing Centre (MPC) in Adelaide.
Dimity’s responsibilities included:
- planning and managing the activities of business and technology groups.
- managing site and user acceptance testing.
- managing the implementation operations centre (‘War Office’) during the pilot phase of The Mortgage Processing Centre’s national implementation. This Sydney based office provided support to the Help Desks, MPC users, regional management, other Westpac units and key stakeholders affected by this major implementation. This was a pivotal role, where critical information regarding the overall success of the project was gathered and analysed daily.
Business Analysis / Workflow Design / Process Engineer
(Westpac and The Mortgage Company)
- Business requirements definition for workflow Management and in Westpac’s State Loans Centres and the Mortgage Processing Centre.
- Definition of Third Party processing requirements.
- Analysis of operational reports and other sources to identify and resolve process bottlenecks.
- Specification and implementation of productivity improvements - process and/or system changes.
- Definition of Release Management processes for ‘The Mortgage Company’ - acted as Release Manager on a part-time basis.
Team Leader - Business Analysis (Telstra)
Led team of business analysts in a major Telstra project.
Facilitation of Sales and Management Training
(NCR Pacific Computer Science Institute)
- Conducted major account sales training.
- Managed sales professional development programs.
- Assessed and conducted Project Management training.
Major Account Sales (NCR Australia and First State Computing)
Dimity has been successful in selling computer hardware, software and services to the finance, government and insurance industries. |
